Senior Business Operations Project Manager

1 dia atrás


São Paulo, São Paulo, Brasil beBeeRetention Tempo inteiro
Job Description

We are seeking a highly skilled Project Manager to lead our cross-functional teams in driving retention initiatives. The ideal candidate will have experience in managing project plans, tracking milestones, and updating charters and dashboards.

This role involves collaborating with various teams, including Service Ops, CX, IT, and Analytics, to align on retention strategies. Additionally, you will be responsible for supporting the rollout of retention tools, monitoring key performance indicators (KPIs), and facilitating communication with leadership.

Key Responsibilities:

  • Coordinate cross-functional teams to drive retention initiatives
  • Manage project plans, track milestones, and update charters and dashboards
  • Support the rollout of retention tools
  • Monitor KPIs, such as save rates and premium retained
  • Facilitate communication with leadership

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