Technical Support Representative

Há 2 dias

Caxias do Sul, Rio Grande do Sul, Brasil beBeeCustomer Tempo inteiro US$40.000 - US$60.000
About the Role

This is a unique opportunity to work with our dynamic team as a Customer Support Expert.

We are looking for an individual who can provide exceptional customer support via calls, chats, and emails, building positive and long-lasting relationships with customers.

Key Responsibilities:
  • Support customers through various communication channels.
  • Develop strong relationships with clients.
  • Achieve performance targets.
  • Stay up-to-date with industry trends and technologies.
  • Maintain confidentiality of sensitive information.
  • Apply best practices in customer service.
  • Gain knowledge of products and services offered by clients.
  • Collaborate with developers and other teams within IT companies.
Requirements:
  • Excellent English language skills (C1/C2 level).
  • Prior experience in customer-facing roles is essential.
  • Strong analytical and problem-solving skills.
  • A positive and responsible attitude towards work.
  • A reliable laptop or computer with a stable internet connection.
What We Offer:
  • A flexible schedule that suits your needs.
  • The opportunity to work remotely from anywhere in the world.
  • An inclusive and diverse international environment.
  • Competitive compensation in USD.
  • A referral bonus program.
  • Ongoing training and professional development opportunities.
  • A healthy work-life balance.
  • A supportive management team that encourages growth and cooperation.
  • A culture that fosters continuous learning and self-improvement.

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