Empregos atuais relacionados a Customer Care Experience Specialist - São Paulo, São Paulo - beBeeCare

  • Customer Experience Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeCustomerExperience Tempo inteiro R$8.500 - R$12.000

    Job Title: Customer Experience SpecialistThis role involves working as a liaison between customers and our organization, providing timely resolution to customer inquiries and issues. The ideal candidate should have prior customer service experience, be able to multitask, and possess functional knowledge of CRM solutions and MS Excel.

  • Operations & Customer Experience Specialist

    3 semanas atrás

    São Paulo, São Paulo, Brasil Roambee Corporation Tempo inteiro

    **Operations & Customer Experience Specialist (Brazil)**As the Operations & Customer Experience (CX) Specialist for Brazil, you will be responsible for the existing accounts health and their operation of our innovative IoT service in Brazil. Your goal will be to maintain and grow those accounts through Roambee's customer-centric vision, managing the

  • Customer Care Operations Specialist

    3 semanas atrás

    São Paulo, São Paulo, Brasil Lenovo Tempo inteiro

    Roles & Responsibilities: Lead Post-Purchase Support Operations : Own and manage the customer care operations in Brazil, ensuring seamless post-purchase experiences for eCommerce customers. Support Business Management System (BMS) : Drive the success of core KPIs (e.G., CSAT/OSAT, first-time resolution, aged backlog) by optimizing processes and managing...

  • Customer Care Specialist 2

    3 semanas atrás

    São Paulo, São Paulo, Brasil Illumina Tempo inteiro

    Customer Care Specialist 2 page is loadedCustomer Care Specialist 2 Apply locations Brazil - Sao Paulo time type Full time posted on Posted 19 Days Ago job requisition id 40872-JOB What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health...

  • Customer Care Specialist 2

    3 semanas atrás

    São Paulo, São Paulo, Brasil Illumina Tempo inteiro

    Join to apply for the Customer Care Specialist 2 role at Illumina Join to apply for the Customer Care Specialist 2 role at Illumina Get AI-powered advice on this job and more exclusive features. What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to...

  • Customer Experience Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeCustomerExperience Tempo inteiro R$1.500 - R$2.500

    Job Title: Customer Experience SpecialistWe are seeking a skilled and compassionate Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.About the Role:This is an excellent opportunity for someone who is...

  • Exceptional Customer Experience Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$82.436 - R$99.848

    We are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences by addressing inquiries, resolving issues, and enhancing the overall customer journey.

  • Customer Care Specialist 2

    3 semanas atrás

    São Paulo, São Paulo, Brasil Illumina Tempo inteiro

    Customer Care Specialist 2 page is loadedCustomer Care Specialist 2 Apply locations Brazil - Sao Paulo time type Full time posted on Posted 19 Days Ago job requisition id 40872-JOB What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health...

  • Customer Care Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil TriMas Corporation Tempo inteiro

    **Customer Care Analyst**Company: Rieke do Brasil Embalagens Ltda.Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo, , BRAEmployment Type: Salaried | Full-TimeFunction: Customer ServiceEqual Opportunity Employer Minorities/Women/Veterans/Disabled**Main Duties & Responsibilities****Position Summary**:This role is...

  • Customer Care Analyst

    4 semanas atrás

    São Paulo, São Paulo, Brasil TriMas Corporation Tempo inteiro

    **Customer Care Analyst**Company: Rieke do Brasil Embalagens Ltda.Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo, 13212-15, BRAEmployment Type: Salaried | Full-TimeFunction: Customer ServiceEqual Opportunity Employer Minorities/Women/Veterans/Disabled**Main Duties & Responsibilities****Position Summary**:This role...

Customer Care Experience Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeCare Tempo inteiro
Customer Care Lead Job Description">">This is a dynamic and exciting role for a Customer Care Lead, overseeing the daily operations of our customer care team. Our ideal candidate will be highly organized, with excellent communication skills and experience in managing customer relationships.">">">
  • ">Lead and manage the daily operations of the customer care team, ensuring exceptional service delivery.
">

">A key responsibility will be to foster customer intimacy by actively engaging with the customer care team to deliver a superior customer experience. This includes resolving issues and handling customer complaints and inquiries both internally and externally. Additionally, you will maintain day-to-day communication with customers, operations, sales, and Givaudan Business Solutions (GBS) to ensure alignment and responsiveness.">

">
  • ">Support Customer Care Representatives in escalating problem resolution, managing complaints, and prioritizing tasks in collaboration with Solution Owners. You will also be responsible for ensuring the successful implementation of new customer and product processes.
">

">Key qualifications for this role include an Associate Degree or equivalent experience in Customer Care; a University Degree would be beneficial. Proficiency in Portuguese and English is required, with Spanish being desirable. Approximately 5 years of industry experience in Customer Care or Supply Chain roles is preferred.">

">
  • ">Proficient in SAP for Customer Care operations and have a solid understanding of Customer Relationship Management principles.
">

">If you are a motivated and experienced customer care professional looking for a challenging role, please apply. We look forward to hearing from you