Senior Application Support Specialist

Há 13 horas

São Paulo, São Paulo, Brasil beBeeApplication Tempo inteiro R$50.000 - R$80.000
Senior Application Support Specialist

We are seeking a highly skilled Senior Application Support Specialist to join our team.

In this role, you will be responsible for providing level 2/3 support for applications such as LIMS - LABWARE, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX. You will troubleshoot incidents, service requests, and change requests, ensuring timely resolution and minimal business disruption.

You will also monitor application health, performance, and integrations, support end users across multiple countries and languages, and maintain documentation, audit trails, and compliance with regulatory and security standards.

This is an excellent opportunity for someone who enjoys working in a collaborative environment and is passionate about delivering high-quality services to our customers.

Key Responsibilities
  • Provide Level 2/3 support for applications such as LIMS - LABWARE, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX
  • Troubleshoot incidents, service requests, and change requests, ensuring timely resolution and minimal business disruption
  • Monitor application health, performance, and integrations
  • Support end users across multiple countries and languages, ensuring high-quality service and clear communication
  • Maintain documentation, audit trails, and compliance with regulatory and security standards
Required Skills & Qualifications
  • Experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments
  • Familiarity with LIMS, SAP, ESG/EHS platforms, IoT data collection, and access control systems
  • Strong troubleshooting and analytical skills
  • Experience with SQL, Windows, Azure, and integration platforms
  • Ability to work with global teams and support users in multiple regions
Benefits
  • Professional development and constant evolution of your skills, always in line with your interests
  • Opportunities to work outside the country
  • A collaborative, diverse, and innovative environment that encourages teamwork

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