
Information Technology Specialist
Há 6 dias
Deliver exceptional technical assistance and support to clients, ensuring seamless operation of their IT infrastructure. Your primary responsibility will be to provide prompt and effective solutions to any IT-related issues that may arise.
">- Provide on-site technical support services to customers in Brazil - Rio de Janeiro, RJ area.
- Handle daily technical activities including desktop/laptop support, data network, and server management.
- Ensure timely resolution of technical issues related to telephone services, printer/scanner/FAX support, and other peripherals.
Key Skills:
- Customer-oriented attitude with excellent communication skills.
- Ability to perform complex troubleshooting of networked devices.
- Advanced English language skills, including conversation, writing, and listening comprehension.
- Experience with Service Now tool.
Responsibilities:
- Onsite support services shall be delivered by a Dedicated Engineer based at the customer location.
- These services will include a combination of workplace services and local hosting services.
- Customer-facing soft skills, ability to work with end-users, strong verbal and written communication skills.
Required Qualifications:
- 2-4 years of experience in IT projects of moderately medium-complex scope.
- Hands-on experience with PABX, Printers, Mobile configuration, Peripherals (keyb, mice, headset, camera, etc).
Benefits:
- Flat hierarchies
- Health insurance
- Internal career development opportunities
- Meal voucher
- Onboarding program
- Trusted working hours
- Unlimited employment contract
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