Information Technology Specialist

Há 6 dias


Rio de Janeiro, Rio de Janeiro, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$120.000
IT Support Professional

Deliver exceptional technical assistance and support to clients, ensuring seamless operation of their IT infrastructure. Your primary responsibility will be to provide prompt and effective solutions to any IT-related issues that may arise.

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  • Provide on-site technical support services to customers in Brazil - Rio de Janeiro, RJ area.
  • Handle daily technical activities including desktop/laptop support, data network, and server management.
  • Ensure timely resolution of technical issues related to telephone services, printer/scanner/FAX support, and other peripherals.

Key Skills:

  • Customer-oriented attitude with excellent communication skills.
  • Ability to perform complex troubleshooting of networked devices.
  • Advanced English language skills, including conversation, writing, and listening comprehension.
  • Experience with Service Now tool.

Responsibilities:

  • Onsite support services shall be delivered by a Dedicated Engineer based at the customer location.
  • These services will include a combination of workplace services and local hosting services.
  • Customer-facing soft skills, ability to work with end-users, strong verbal and written communication skills.

Required Qualifications:

  • 2-4 years of experience in IT projects of moderately medium-complex scope.
  • Hands-on experience with PABX, Printers, Mobile configuration, Peripherals (keyb, mice, headset, camera, etc).

Benefits:

  • Flat hierarchies
  • Health insurance
  • Internal career development opportunities
  • Meal voucher
  • Onboarding program
  • Trusted working hours
  • Unlimited employment contract


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