Administrative Support Specialist

2 semanas atrás


Manaus, Amazonas, Brasil Accor Hotels Tempo inteiro

Job Summary

As an Administrative Support Specialist at Accor Hotels, you will provide high-level administrative support to the General Manager. Your primary responsibility will be to ensure the smooth operation of the executive office, handling confidential matters, and maintaining a systematic filing system.

Key Responsibilities

  • Provide administrative support to the General Manager, ensuring the implementation of hotel policies and procedures.
  • Handle confidential matters, including private and sensitive information.
  • Maintain a well-organized filing system, both physical and digital.
  • Prepare materials for meetings, including the General Manager's daily operations meeting, executive committee meetings, and departmental meetings.
  • Take minutes, draft letters, and compose correspondence.
  • Monitor and maintain the office area's appearance.
  • Handle outgoing mail, make copies, and answer telephone calls.
  • Provide assistance and support to internal customers in other departments as needed.
  • Handle guest and internal customer complaints and inquiries in a courteous and efficient manner.
  • Maintain positive guest and colleague interactions, with good working relationships.

Requirements

  • Minimum 3 years of experience, with at least 1 year in a similar role.
  • Experience in shorthand and MS Office.
  • Fluent in English.

Accomplish Your Career Goals

At Accor Hotels, we offer a dynamic and supportive work environment that allows you to grow and develop your skills. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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