Administrative Support Specialist
2 semanas atrás
Job Summary
As an Administrative Support Specialist at Accor Hotels, you will provide high-level administrative support to the General Manager. Your primary responsibility will be to ensure the smooth operation of the executive office, handling confidential matters, and maintaining a systematic filing system.
Key Responsibilities
- Provide administrative support to the General Manager, ensuring the implementation of hotel policies and procedures.
- Handle confidential matters, including private and sensitive information.
- Maintain a well-organized filing system, both physical and digital.
- Prepare materials for meetings, including the General Manager's daily operations meeting, executive committee meetings, and departmental meetings.
- Take minutes, draft letters, and compose correspondence.
- Monitor and maintain the office area's appearance.
- Handle outgoing mail, make copies, and answer telephone calls.
- Provide assistance and support to internal customers in other departments as needed.
- Handle guest and internal customer complaints and inquiries in a courteous and efficient manner.
- Maintain positive guest and colleague interactions, with good working relationships.
Requirements
- Minimum 3 years of experience, with at least 1 year in a similar role.
- Experience in shorthand and MS Office.
- Fluent in English.
Accomplish Your Career Goals
At Accor Hotels, we offer a dynamic and supportive work environment that allows you to grow and develop your skills. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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