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The Business Services Team Manager will lead a fast-paced and complex operation in the tech industry, coordinating large-scale company events involving travel for hundreds of people from 80+ countries.
This role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting, and management. It involves ensuring that these events run efficiently and safely, dealing with visas, travel complications, and unexpected situations.
The team is responsible for travel procurement and logistics, serving as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries.
Together these responsibilities amount to significant operational costs and a substantial number of tactical and operational decisions.
The team provides traditional EA services for company leads, though they do this across departments and as a consistent service rather than as personal assistants.
- Travel approvals, logistics, and operations
- Expense review in line with policies
- Planning of complex company events four times a year
- Management of company offices providing executive briefing and operational facilities
- Overseeing global duty of care, health, and safety programs with comprehensive policies and practices
- An exceptional academic track record from both high school and university
- An undergraduate degree in a technical or business subject
- Drive, and a track record of going above-and-beyond expectations
- Leadership and management skills
- Demonstrable good judgement in matters involving money, policy, and in-person interactions
- Ability to work in a global, multicultural organization
- Excellent interpersonal skills, curiosity, flexibility
- Responsibility, accountability, thoughtfulness, and self-awareness
- Result-oriented, with a personal drive to meet commitments
- Ability to travel up to four times a year, for company events up to two weeks long