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Lifestyle Manager
2 meses atrás
Key Responsibilities
We are seeking a highly skilled and empathetic individual to join our team as a Lifestyle Manager. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, ensuring their needs are met and exceeded.
Key Performance Indicators
Your success will be measured by your ability to:
- Provide personalized support to members, understanding their preferences and tailoring our service to meet their individual needs.
- Ensure seamless onboarding and ongoing support, fostering strong relationships with our members.
- Meet and exceed key performance indicators, driving business growth and success.
Requirements
To be successful in this role, you will need:
- Experience in luxury services, preferably as a UHNW travel consultant.
- Higher education in Tourism or a related field.
- Excellent verbal and written communication skills.
- A strong sense of empathy and ability to connect with members quickly.
- Fluency in English and Portuguese.
Commitment to Diversity
We are committed to creating an inclusive work environment that values diversity and promotes equality. We believe that our differences are what make us stronger, and we are dedicated to fostering a culture of respect and understanding.