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Room Attendant/ Nhân viên Buồng phòng

2 meses atrás

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Company Overview

Accor Hotels is a leading hospitality company that operates a portfolio of brands across the globe. Our commitment to excellence is reflected in our high-quality services and exceptional guest experiences.

Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant/ Accommodation Assistant to join our team at Mövenpick Resort Phan Thiet. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.

Key Responsibilities

  • Report any damage or malfunction in hotel rooms/areas to your Supervisor in a timely manner.
  • Maintain all equipment in a proper state of cleanliness and organization.
  • Accurately record room status in allocated sections and maintain a daily productivity report.
  • Report lost and found articles to the housekeeping office immediately.
  • Handle guest complaints in a professional and courteous manner, and report incidents or any other irregularities to your Supervisor.
  • Report any unusual behavior/activities in guestrooms, floors, or public areas to your Supervisor.
  • Carry out valet services when required, such as delivering linen and processing laundry orders.

Additional Responsibilities

  • Be well-versed in hotel fire and life safety/emergency procedures.
  • Attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by the Management.
  • Establish and maintain effective employee working relationships.

Requirements

  • High school education.
  • Good oral proficiency in English language.
  • No experience is required, as training will be provided.
  • Service-oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Must be well-presented and professionally groomed at all times.