Technical Support Specialist
Há 24 horas
As a technical support engineer, you will play a vital role in ensuring the success of our organization. You will be responsible for providing exceptional customer support to our clients, troubleshooting complex technical issues, and collaborating with cross-functional teams to resolve problems.
Key Responsibilities- Provide timely and effective technical support to clients via phone, email, and remote sessions.
- Troubleshoot complex technical issues using analytical skills and technical expertise.
- Collaborate with internal teams to resolve technical issues and improve overall client satisfaction.
- Bachelor's degree or equivalent in computer science, electronic engineering, or related field.
- Minimum 3 years' experience in IT field, including experience as systems/network administrator or technical support role.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Our team is passionate about innovation and excellence, and we encourage continuous learning and professional growth.
Our CultureWe are a dynamic and inclusive organization that values diversity, equality, and respect. We strive to create a work environment that is supportive, flexible, and empowering. If you are passionate about technology, customer support, and teamwork, join us in this exciting opportunity
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