Enablement Platform Manager

2 semanas atrás


São Paulo, São Paulo, Brasil DocuSign Tempo inteiro
Job Title: Sr. Enablement Specialist

At Docusign, we're committed to building trust and making the world more agreeable for our employees, customers, and communities. As a Sr. Enablement Specialist, you'll play a critical role in ensuring our Enablement Platform is optimized for success.

Key Responsibilities:
  • Manage and maintain our Enablement Platform (Highspot), including user access, content uploads, governance initiatives, and system configurations.
  • Collaborate with the enablement team to ensure training content is properly formatted and deployed.
  • Provide technical support for LMS users, troubleshoot issues, and ensure data integrity.
  • Track and report on training progress, course completion rates, and other key metrics.
  • Ensure compliance with U.S. government data security standards and regulations.
  • Create and maintain documentation, such as user guides and job aids for the platform.
  • Stay updated on LMS updates, trends, and best practices.
Requirements:
  • Bachelor's degree in Information Technology, Education, or a related field.
  • 2+ years of experience as an Enablement Platform Administrator or in a similar role.
  • Experience with Highspot Training Coaching module Content module or similar systems.
  • Knowledge of e-learning standards (e.g., SCORM, AICC) and learning technologies.
  • Ability to communicate technical information effectively to non-technical users.
  • Experience with Google Suite (Gmail, Google Doc, Google Sheet, Google Form).
  • Experience with data manipulation.
What We Offer:
  • Paid time off, including earned days off and paid company holidays.
  • Paid parental leave.
  • Full health benefits from day one of employment.
  • Retirement plans with potential for employer contributions.
  • Learning and development opportunities, including coaching, online courses, and education reimbursements.
  • Compassionate care leave.


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