**We're Looking for a Community Champion

Há 23 horas

São Paulo, São Paulo, Brasil beBeeCommunity Tempo inteiro R$35.000 - R$55.000

**Job Title:** Community Engagement Manager

**About the Role:

We are seeking an experienced and skilled Community Engagement Manager to join our team. As a Community Engagement Manager, you will be responsible for maintaining operational excellence in one of our WeWork locations.

You will play a key role in supporting the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location.

Responsibilities:

- Enforce uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard.

- Ensure timely resolution of Zendesk tickets and maintenance projects to provide the highest level of member experience.

- Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required.

- Manage food and beverage offerings to ensure quality and presentation align with WeWork's brand.

- Oversee daily ordering and receipt of product from vendors.

- Prepare building expense reports and budgets for Community Management review.

- Organize move-in and move-out schedules to minimize member issues.

- Conduct periodic review and revision of base building documents.

Requirements:

- Bachelor's Degree or equivalent.

- 2+ years experience in operations, ideally in hospitality or retail (ideally in addition to prior events and/or sales experience).

- Fluent local language and understanding of local culture required.

- Experience managing individual contributors required.

- Financial literacy and business operations experience a plus.

- Excellent interpersonal and networking skills.

- Strong verbal and written communication skills.

- Strong organization skills with ability to multitask projects through from start to finish.

- Passion and understanding for entrepreneurial communities.

Critical Competencies for Success:

- Do'er:

- You do what you love.

- Credibility is earned at WeWork through execution and getting things done.

- You get into the details and deliver results under highest expectations on time and quality.

- Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.

- Pragmatism and outcomes orientation are valued and lead to wins.

- You thrive in a fast-paced environment.

- Solution-centric:

- You have the flexibility to think outside the box.

- You have the ability to foresee and identify needs of the team.

- You take an innovator and creator's approach to any issues that may arise.

- Collaborator:

- There is no room for 'I' at WeWork. Every role and individual is in the organization to serve We.

- Builds trust across the organization by being a good listener and inclusively soliciting input.

- You are open to new and innovative solutions.



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