Customer Experience Analyst

Há 11 horas


Nova Lima, Minas Gerais, Brasil beBeeCareer Tempo inteiro R$3.500 - R$5.500
Job Overview

This entry-level Information Technology role involves working on exciting projects for major companies in Brazil and abroad.

  • Analyze data to support business decisions
  • Implement CX solutions to enhance customer experiences
  • Train clients on deploying Sprinklr services
  • Configure and optimize the platform, dashboards, and workflows
  • Conduct testing to ensure quality and performance
Responsibilities
  1. Analyze complex data sets to identify trends and insights
  2. Develop and implement effective CX strategies
  3. Provide training and guidance to clients on using Sprinklr services
  4. Configure and optimize the platform to meet business needs
  5. Conduct thorough testing to ensure quality and performance
Requirements
  • Bachelor's degree in a relevant field
  • Fluent English (speaking, writing) - essential
  • Problem-solving mindset and eagerness to learn
  • Passion for technology and attention to detail
  • Strong communication skills
  • Programming knowledge is a plus
We Offer
  • Flash benefits card
  • WellHub
  • Learning platform
  • Health, Dental life insurance
  • Annual bonus
  • Flexible hours
  • 100% remote work


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