
Career Growth Specialist
Há 6 dias
Career growth opportunities abound in this exciting IT role.
Job Overview- This position involves delivering second-line IT support to various departments, providing guidance and assistance on client queries, problems or troubleshooting (hardware and software), installing and configuring PCs and peripherals upon request, maintaining and enhancing customer service and accessibility, developing and updating documentation for ICT support topics, and producing reports as required.
In this capacity, you will also engage in frequent travel for onsite support during events.
The ideal candidate should possess advanced English language skills, experience in PC and/or mobile telephone support, basic knowledge of network and server administration, hands-on experience with mounting and unmounting devices, strong proficiency in Windows OS (Windows 10) & MS Office, and a solid grasp of hardware fundamentals (HP, DELL, Lenovo).
- Excellent communication, interpersonal, and teamwork skills are also essential for success in this role.
You will have the opportunity to develop your skills further through training programs and expand your professional network within our organization.
We offer a dynamic work environment that fosters collaboration and open communication among team members.
The successful candidate will be able to contribute to the continuous improvement of our services and processes.
We value diversity and strive to create an inclusive workplace where everyone feels welcome and supported.
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