
Medical Administrative Specialist
Há 2 dias
This role involves providing administrative support to healthcare operations, managing patient communications and information flow within our medical practice.
Key Responsibilities:- Manage inbound and outbound patient calls, delivering exceptional customer service experience.
- Collaborate with medical professionals in conducting medical consultations under the guidance of a Nurse Practitioner.
- Perform administrative tasks, including calendar management, data entry, document preparation, and research.
- Conduct thorough research to support medical staff and enhance patient care outcomes.
- Maintain accurate records in compliance with healthcare regulations and standards.
- Assist in scheduling appointments and coordinating patient follow-ups efficiently.
- Collaborate with healthcare teams to ensure seamless communication and task completion.
- Support the management of medical records and essential documentation processes.
- Registered Nurse (RN) licensure with US RN License.
- Must have an American Accent for clear communication.
- Excellent written and verbal communication skills with a neutral American accent and prior outbound experience preferred.
- Capable of handling administrative duties such as calendar management, data entry, document preparation, and research.
- Proficient in Google Docs, Google Sheets, and Microsoft Office applications.
- Strong organizational skills with proven ability to manage time effectively.
- Self-motivated, dependable, and able to work independently with minimal supervision.
- Tech-savvy, with the ability to quickly learn and adapt to new systems and software platforms.
- Proactive follow-up skills for ensuring timely task completion.
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