French Language Support Specialist
1 dia atrás
About the Role
Amazon Spain Services, S.L. is seeking a skilled French Language Support Specialist to join our Seller Support team. As a key member of our global customer service organization, you will be responsible for providing world-class support to our international sellers.
Key Responsibilities
• Investigate and resolve customer issues related to stock and inventory management
• Collaborate with cross-functional teams across the company, including Retail, Product Safety, and European Fulfillment Centers
• Develop and maintain effective communication with sellers to ensure their needs are met
• Provide coaching and guidance to sellers to help them better serve their customers and grow their businesses
• Utilize strong prioritization and time management skills to manage multiple tasks and meet deadlines
Requirements
• Proficiency in French and English (C1/C2 level)
• Intermediate competency with Windows, Microsoft Word, Outlook, and Excel
• Ability to use online communication and collaboration tools
• Strong prioritization and time management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Business acumen in areas of e-commerce and retail is advantageous
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