Unlocking Customer Potential

Há 2 dias

Blumenau, Santa Catarina, Brasil beBeeEnablement Tempo inteiro US$60.000 - US$80.000
Product Enablement Specialist

We are seeking a highly skilled Product Enablement Specialist to join our organization. This key role sits at the intersection of product, marketing, sales, and customer success.


Job Responsibilities:
  • Become an expert user of our platform by mastering its features and capabilities.
  • Collaborate with clients to understand their goals and objectives, providing strategic guidance and support to ensure they get the most out of our product.
  • Develop and deliver customized configurations (e.g. saved filters, workflows, reports) that showcase the value of our product and drive adoption.
  • Serve as the primary point of contact for internal product inquiries from Sales, Customer Success, and Marketing teams.
  • Design and create high-quality enablement materials (videos, guides, decks) that demonstrate how our product works and is used by customers.
  • Maintain up-to-date knowledge bases for both internal and client-facing information, ensuring accuracy and relevance.
  • Develop courses for the BrandBastion Academy to educate both internal teams and clients on maximizing the value of our platform.
  • Translate product usage and performance data into compelling stories that highlight business impact and value.
  • Proactively identify areas of improvement and create resources to address common questions and knowledge gaps.
  • Seek feedback from clients and internal teams to continuously enhance product education and messaging strategies.

Requirements:
  • Expertise in product enablement, training, and development.
  • Strong understanding of marketing, sales, and customer success principles.
  • Ability to communicate complex ideas simply and effectively.
  • Experience with creating engaging content and presentations.
  • Knowledge of adult learning principles and instructional design methodologies.
  • Excellent project management and organizational skills.

What We Offer:

A dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.


About Us:

Our organization is dedicated to delivering innovative solutions and exceptional customer experiences. We are passionate about empowering our employees to make a meaningful impact and contribute to our collective success.

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