Application Support Specialist
2 semanas atrás
Transform Your Career with Tata Consultancy Services
Come and be part of a dynamic team at Tata Consultancy Services, where you can grow your skills and expertise in a collaborative environment.
Key Responsibilities:
- Work closely with team members to analyze and resolve application issues
- Identify defects, discrepancies, and trends through code debugging or log analysis
- Manage incidents and communicate effectively with users, application owners, and senior stakeholders
- Improve application stability and performance by observing patterns, recurring failures, and issues, and advise application owners on permanent fixes
- Automate failures using machine learning techniques and notify discrepancies in production and automation of health-restoration
- Identify alerts and processes that can be automated and work with the AppBank Engineering team to automate them
- Participate in Change management process to manage risk in production environment
- Build and improve running books for generalists to minimize operational errors and gain fungibility/efficiency
- Develop reports to track and manage application health and support service performance
Requirements:
- Computer Science concept of Data Structures in practical use cases
- Problem-solving in a development or production environment, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues
- Good communication skills to articulate technical and functional aspects of a development/production problem
- One of the following Structured or Object-Oriented programming languages: Java and Angular
- One of the following Scripting languages: Shell script, Perl, or Python
- One of the following RDBMS environments: Sybase ASE/IQ, Oracle, or DB2
What We Offer:
- Health insurance
- Dental Plan
- Life insurance
- Transportation vouchers
- Meal/Food Voucher
- Childcare assistance
- Gympass
- TCS Cares – free 0800 for psychological assistance, legal, social, and financial assistance
- Partnership with SESC
- Reimbursement of Certifications
- Free TCS Learning Portal – Online courses and live training
- International experience opportunity
- Discount Partnership with Universities and Language Schools
- Bring Your Buddy – Referral bonus
- TCS Gems – Recognition for performance
- Xcelerate – Free Mentoring Career Platform
Tata Consultancy Services promotes an inclusive culture, working for equity in Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. We think of different actions of inclusion and social responsibility to build a TCS that respects individuality.
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