Customer Experience Specialist
Há 6 dias
This role focuses on creating a productive work environment for customers.
Key Responsibilities- Manage multiple tasks while providing exceptional customer service
- Build strong professional relationships with customers and colleagues
- Take ownership of problems and find solutions
- Adapt to fast-changing situations and prioritize tasks effectively
Administrative and support needs for customers will be met, enabling them to focus on their business. This includes:
- Managing incoming calls and emails from customers
- Providing technical support and resolving issues
- Preparing meeting rooms and equipment for events
- Maintaining accurate records and reports
Applicants should have:
- Excellent communication skills
- Ability to take ownership of problems and find creative solutions
- Positive attitude and ability to adapt to fast-paced environments
- Experience using MS Office and other basic IT equipment
The company provides:
- Competitive total compensation package
- Flexible work schedule(no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- Paid Holidays per year (in addition to PTO accrual)
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