Technical Support Specialist

Há 3 dias


São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$60.000 - R$95.000
Job Overview

We're seeking a skilled professional to join our team as a Technical Support Specialist.



Main Responsibilities:
  • Diagnose and resolve technical issues on various devices, ensuring optimal system performance.
  • Provide high-quality desktop support to 1,800+ users globally, delivering timely resolutions and excellent service.
  • Configure new laptops and desktops, guaranteeing seamless integration into our systems.
  • Assist with employee onboarding and offboarding processes, facilitating smooth transitions.
  • Deliver IT-based training to internal users, promoting knowledge sharing and skill development.
  • Complete user moves and create purchase requisitions for IT hardware/software, streamlining operations.
  • Lead small to medium-sized IT projects as instructed, demonstrating project management skills.
  • Prepare documentation and provide assistance to colleagues in IT matters, fostering collaboration and expertise sharing.




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