Business Analysis Lead

2 semanas atrás


Manaus, Amazonas, Brasil Customertimes Tempo inteiro
Business Analysis Lead

We are seeking a highly skilled Business Analysis Lead to join our team at Customertimes. This role involves leading and managing business analysis activities for Patient Support programs in the US, ensuring alignment with business objectives and delivering high-quality solutions.

Key Responsibilities:
  • Project Management and Coordination: Lead and manage the business analysis activities within the project, coordinate with project stakeholders, and ensure that business analysis deliverables are completed on time and within scope.
  • Requirements Gathering and Analysis: Conduct comprehensive requirements gathering through interviews, workshops, and surveys, analyze and document business requirements, and translate business needs into functional and non-functional requirements.
  • Stakeholder Management: Engage with stakeholders to understand their needs and expectations, facilitate communication between business stakeholders and the development team, and manage stakeholder expectations and address any concerns promptly.
  • Documentation: Prepare detailed documentation, including business requirement documents (BRD), functional specifications, use cases, and user stories, and maintain accurate and up-to-date project documentation.
  • Solution Design and Validation: Collaborate with the architect and the development team to design solutions that meet business requirements, validate the implemented solutions through testing, and ensure they meet the documented requirements.
  • Process Improvement: Identify areas for process improvement within the business analysis function and the overall project, implement best practices and methodologies to enhance project efficiency and quality, and lead a team of business analysts, providing guidance and support.
  • Risk Management: Identify and mitigate risks associated with business requirements and solution design, develop contingency plans to address potential issues, and ensure that the business analysis deliverables are completed on time and within scope.
Requirements:
  • Education and Experience: Bachelor's degree in Business Administration, Information Technology, or a related field, minimum of 7-10 years of experience in business analysis, with at least 3 years in a lead role, and experience in software development projects and familiarity with Agile and Waterfall methodologies.
  • Skills and Competencies: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, proficiency in business analysis tools and techniques, ability to work effectively with cross-functional teams, and strong organizational and time management skills.
  • Technical Proficiency: Understanding of software development lifecycle (SDLC) and methodologies, familiarity with requirements management tools (e.g., JIRA, Confluence), and basic knowledge of programming languages and databases is a plus.
  • Certifications: Relevant certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or equivalent are preferred.
  • Soft Skills: Leadership and team management capabilities, adaptability to changing project requirements and environments, strong negotiation and conflict resolution skills, and understanding of the industry domain relevant to the project.
What We Offer:
  • B2B contract
  • Competitive salary and benefits package (holidays and sick leave days included)
  • Medical Insurance Coverage
  • Opportunities for professional growth and advancement
  • A collaborative and innovative work environment
  • Remote work opportunities and flexible hours


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