Customer Success Partnership Development Manager

Há 4 dias

São Paulo, São Paulo, Brasil beBeePartnership Tempo inteiro R$48.000 - R$60.000
**Customer Success Partnership Executive Role Overview**\
Our organization is looking for a skilled professional to join our team as a Customer Success Partnership Executive. This role will be responsible for ensuring the success of our partners by developing and executing strategies that drive customer value and growth.**Key Responsibilities:**
  • Partner with cross-functional teams to identify and develop strategic opportunities for partner success.
  • Develop and execute customer success plans to drive customer value and growth.
  • Collaborate with partners to identify and address customer needs, providing tailored solutions to meet their business objectives.
  • Work closely with internal stakeholders to align on joint success goals and develop collaborative plans to achieve them.
  • Identify and mitigate renewal risk across the customer journey, providing support and working cross-functionally as needed within the organization to swiftly resolve concerns.
**Requirements:**
  • Minimum 3-6 years of experience in client-facing roles, ideally in customer success, customer experience management, account management or consulting engagement management in a software or SaaS/XaaS company.
  • Strategic thinker able to quickly understand customers' needs, take ownership and develop and execute strategies that positively transform their business.
  • Bachelor's degree or equivalent experience; Master or advanced degree in Business, Computer Science or Analytics is an advantage.
  • Expert level industry knowledge.
**What We Offer:**
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.

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