Customer Quality Documentation Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Barry Callebaut Tempo inteiro

The Customer Quality Documentation Specialist ensures timely and accurate responses to customer technical documentation requests and specifications, maintaining strong relationships with various departments to ensure alignment with customer expectations.

Key Responsibilities:

  • Provides professional and timely responses to customer technical documentation requests and questions.
  • Reviews and aligns customer specifications with BC requirements and capabilities, negotiating and offering alternative options as needed.
  • Maintains customer requirements and BC quality systems, ensuring compliance with regulatory requirements.
  • Identifies and addresses recurring questions and areas for improvement, implementing action plans as necessary.

About You:

  • Bachelor Degree in Food Science or equivalent.
  • Knowledge of Food Regulations, GMP, HACCP, and Basic Micro.
  • FSMA knowledge is a plus.
  • Basic food process operations experience (ideally Confectionery, Biscuits, Snacks, Nuts, ice-cream, Fillings).
  • Min. 3 years experience in similar roles.
  • Excellent verbal and written communication skills.
  • Computer Software Programs such as word, excel, SAP experience a plus.
  • Fluent in English and Portuguese. Good communication skills in Spanish.

Location:Paulista Avenue - Hybrid (3 x 2)


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