Technical Support Specialist for Land Surveying Systems

4 semanas atrás


Brasil Trimble Tempo inteiro
Job Description:

We are seeking a skilled Technical Support Specialist to join our team at Trimble, responsible for providing high-level technical assistance to distributors, surveyors, and product support personnel.

The ideal candidate will have a strong background in land surveying, GNSS, and geotechnologies, as well as experience with Trimble Monitoring hardware and software, including Total stations, GNSS receivers, Data loggers, Geo-technical sensors, and Microsoft SQL Server.

A successful Technical Support Specialist will be able to diagnose, troubleshoot, repair, and debug complex systems, equipment, and software issues, and contribute to product improvement by reporting enhancement requests related to existing design, reliability, and maintenance issues.

Key responsibilities include addressing complex monitoring system issues, custom installation configurations, and reporting on required skills and qualifications of the applicant.

Responsibilities:
  • Address complex monitoring system issues
  • Custom installation configurations
  • Report on required skills and qualifications


Requirements:
  • Minimum 2 years of experience with land surveying, GNSS, and geotechnologies
  • Minimum 2 years of experience with Trimble Monitoring hardware and software
  • Intermediate IT and server configuration knowledge
  • Exceptional troubleshooting and problem-solving skills
  • Proficiency in utilizing technical tools and resources
  • Excellent communication and interpersonal skills (English)
  • Ability to collaborate effectively with diverse teams and customers
  • Strong customer-centric mindset and dedication to delivering exceptional technical assistance
  • Bachelor or Advanced degree in a relevant technical field (Required)


Benefits:
  • Competitive salary ($120,000 - $150,000 per year)
  • Opportunity to work with leading-edge technology
  • Collaborative and dynamic work environment


Estimate Salary Range: $120,000 - $150,000 per year

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