Strategic Operations Director

Há 4 dias

São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro R$100.000 - R$150.000
Head of Operations

We are seeking a seasoned Head of Operations to lead our operational teams. This is an exciting opportunity for a skilled and experienced professional to drive business success by developing and implementing efficient operational processes.

  • The ideal candidate will have experience in managing large teams, with a proven track record of delivering results-driven operations.
  • A strong background in sales, customer support, and team management is essential.
  • Bilingual or multilingual skills, particularly in English and Portuguese, are highly valued.

About the Role:

  • Lead operational teams and develop strategic plans to achieve business objectives.
  • Design and implement efficient operational processes and structures.
  • Manage budgets and ensure cost efficiency.

Key Responsibilities:

  • Directly manage operational teams, including customer support and teaching teams.
  • Set up, monitor, and improve KPIs as well as motivational frameworks for Team Leaders and their teams.
  • Oversee day-to-day operations and ensure quality through performance analytics, QA frameworks, checklists, and roadmaps.

Requirements:

  • Management of Operational teams over 50 ppl (including experience of managing 3-4 Team Leaders and Heads).
  • Experience in Sales, Contact Center, Customer Support.
  • English and Portuguese proficiency.

Interview Process:

  • HR interview.
  • Case interview with LX Lead.
  • Test task.
  • Test task presentation to LX Lead.
  • Gathering recommendations.
  • Offer.

About Us:

  • Global Collaboration: Join a diverse, international team that values innovation and recognizes individual contributions.
  • Flexible Work Schedule: Enjoy the freedom to work during hours that best suit your productivity and lifestyle.
  • Professional Development: Benefit from continuous learning opportunities and support for your career advancement goals.

Benefits:

  • Motivational frameworks for Team Leaders and their teams.
  • Performance analytics and QA frameworks.
  • Checklists and roadmaps for day-to-day operations.

  • Operations Director

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeFinancial Tempo inteiro

    Director of OperationsJob Description · The Director of Operations/Client Services is a senior management role responsible for leading and managing a portfolio of international clients. The position requires ensuring their corporate structures meet the highest standards of compliance, tax efficiency, ...Global Human Resources Operations Sr DirectorDirect...

  • Operations Director

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeFinancial Tempo inteiro

    Director of Operations Job Description · The Director of Operations/Client Services is a senior management role responsible for leading and managing a portfolio of international clients. The position requires ensuring their corporate structures meet the highest standards of compliance, tax efficiency, ... Global Human Resources Operations Sr Director ...

  • Strategic Banking Director

    Há 10 horas

    São Paulo, São Paulo, Brasil beBeeBanking Tempo inteiro R$150.000 - R$200.000

    Job Title: Strategic Banking DirectorAre you a seasoned banking professional seeking a challenging role that leverages your expertise in banking operations and risk management? Do you have a passion for driving strategic growth and innovation in the fintech industry?We are looking for an experienced Strategic Banking Director to join our team. As a key...

  • Strategic Legal Operations Director

    Há 4 dias

    São Paulo, São Paulo, Brasil beBeeLegalOperations Tempo inteiro US$200.000 - US$250.000

    Job Title: Strategic Legal Operations DirectorJob Description:The successful candidate will be responsible for leading the legal optimization team and driving performance across departments. Key responsibilities include proposal development, service delivery, and project management.…Required Skills and Qualifications:Analysis of data to inform strategic...

  • Director of Operations

    1 dia atrás

    São Paulo, São Paulo, Brasil Accommodations Plus International Tempo inteiro

    The Director of Operations serves as the central voice from Operations on issues regarding optimal operational efficiency as related to policy and standards strategy, training and meeting client service initiatives within an Operations environment. The Director of Operations is a key member of the Operations team that is dedicated to a customer focus work...

  • Director of Fund Operations

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Direct message the job poster from Amicorp Group Global Talent Acquisition Specialist | Employer Branding Director of Fund Operations – Client Services *This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move.* About the Role We are seeking an experienced Director of Fund Operations – Client Services ...

  • Director of Strategic Operations

    Há 19 horas

    São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro R$120.000 - R$150.000

    Senior Leadership RoleThis pivotal position serves as the CEO's direct report, overseeing commercial activities, operations, strategy, and team leadership across multiple levels.Leading nationwide commercial and delivery operations with strategic vision.Mentoring a diverse team of sales, pre-sales, and operations executives to drive excellence.Elevating...

  • Brazilian Operations Director

    1 hora atrás

    São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro R$480.000 - R$840.000

    Job Title: Business DirectorWe are seeking a highly skilled and experienced Business Director to lead our Brazilian operations. This key role will be responsible for driving business performance and management of the region, encompassing critical responsibilities such as daily operations management, personnel performance evaluation, internal control data...

  • Strategic Operations Manager

    Há 4 dias

    São Paulo, São Paulo, Brasil beBeeoperations Tempo inteiro R$800.000 - R$1.200.000

    Job Title: Strategic Operations ManagerWe are seeking a highly skilled Strategic Operations Manager to join our team. This individual will be responsible for developing and executing comprehensive HR operations policies and SOPs that align with business goals and compliance requirements.

  • Logistics Operations Director

    Há 7 horas

    São Paulo, São Paulo, Brasil beBeelogistics Tempo inteiro R$900.000 - R$1.200.000

    Logistics Operations DirectorResponsible for overseeing last mile logistics operations, ensuring timely and cost-effective parcel distribution through strategic partnerships with carrier networks.Key Responsibilities:Develop and implement operational strategies to enhance delivery efficiency and customer satisfaction.Manage relationships with carriers,...