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Remote Tutor Operations Specialist

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**Job Title:** Remote Tutor Operations Specialist About the Job:This role supports applicants, updates our catalog of sessions, and assigns tutors. The ideal candidate is a problem solver and self-starter who adapts easily to changing needs. Responsibilities: - Support Tutor Applicants and Tutor Onboarding: Screen candidates for tutor, group instructor, and educator roles.- Screen Candidates: Assist the tutor-setup process, including supporting applicants via phone, chat, email, or video if necessary.- Update Digital Inventory: Conduct data entry, registration, and enrollment activities for school district accounts.- Add Courses: Add new courses to digital inventory and provide ongoing maintenance of this inventory.- Set Up Sessions: Set up sessions in catalog based on client or course requirements following checklists and documented processes.- Assign Tutors: Assign Tutors to Tutoring Sessions.- Match Students with Experts: Match students with experts for one-on-one instruction and classes, following documented processes and checklists. Required Skills and Qualifications:We are looking for candidates with experience in data entry and fulfillment processes, as well as professional experience in recruiting, education, customer service, retail, or another fast-paced environment.- Experience with Data Entry and Fulfillment Processes: We need someone who can efficiently update our catalog of sessions and assign tutors.- Problem-Solving Skills: The ideal candidate must be able to adapt quickly to changing needs and have strong analytical and problem-solving skills.- Technical Skills: Experience with Google, Slack, Twilio, and Zendesk is preferred but not required. Benefits:- Competitive Hourly Rate: $12 per hour.- Full-Time Position: 40 hours per week.- Fully Remote Position: Work from anywhere. Others:- A Quiet Work Environment: We require a quiet work environment that promotes focus.- High-Speed Internet Access: High-speed internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection is required. About Us:We are a leading platform for live online learning, committed to creating a diverse environment and proud to be an equal opportunity employer.