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Deal Desk Operations Specialist

2 meses atrás


São Paulo, São Paulo, Brasil Lenovo Tempo inteiro
About the Role

We are seeking a highly skilled and experienced Deal Desk Analyst to join our Solutions & Services Group at Lenovo. As a key member of our sales team, you will play a critical role in governing sales processes and executing complex deals.

Key Responsibilities

**Deal Triage & Pre-Qualification**

  • Review and ensure data accuracy for incoming deals during pre-qualification.
  • Route deals to relevant teams for further qualification and assessment.

**Deal Governance**

  • Advocate and ensure adherence to governance structures across all sales motions.
  • Develop and maintain Deal Desk tools and templates.
  • Schedule and manage all gate reviews throughout the deal flow.
  • Conduct regular audits to monitor compliance and drive improvements.

**Pipeline Analysis & Insights**

  • Generate and analyze metrics, reports, and dashboards on deal performance.
  • Monitor and track pipeline, win/loss ratios, revenue split, and other KPIs.
  • Provide data-driven recommendations and collaborate with stakeholders to implement solutions.
  • Support project setup in Microsoft Dynamics 365 for resource assignment and time tracking.
  • Facilitate regular board reviews for pipeline and staffing levels.
  • Enable regular utilization and bid budget performance reporting.

**Qualifications**

  • 3-8 years of relevant experience in IT and business.
  • Bachelor's degree in business, finance, or a related field. MBA is a plus.
  • Experience in deal desk, sales operations, or a related role within a services organization.
  • Strong analytical skills with the ability to interpret complex data.
  • Familiarity with Microsoft Dynamics 365, Power BI, and Codata.
  • Experience in bid and proposal management; APMP Foundation Certification is an advantage.