
Senior Regional Operations Executive
1 semana atrás
We are seeking an accomplished and results-driven Regional Manager to lead and scale our operations across LATAM.
Key Responsibilities:- HR & Talent Management:
- Oversee all LATAM resources to ensure productivity and quality.
- Manage the full employee lifecycle including hiring, onboarding, HR compliance, and performance management.
- Monitor attrition rates and implement proactive retention strategies.
- Drive employee satisfaction through engagement programs, career development, and structured feedback channels.
- Tech Operations Oversight:
- Manage and scale tech operations and delivery teams.
- Ensure alignment between business objectives and technical delivery.
- Provide credible oversight in technical discussions with clients.
- Stakeholder & Customer Engagement:
- Build and maintain strong relationships with key stakeholders and customers across LATAM.
- Act as the primary liaison for client needs, service delivery, and customer success.
- Represent the company at local and regional events, forums, and client meetings.
- Operational Leadership & Strategic Growth:
- Lead daily operations, ensuring efficiency, compliance, and alignment with corporate policies.
- Collaborate with HR, Finance, and global teams for seamless cross-functional workflows.
- Monitor performance metrics and provide regular updates to regional/global leadership.
- Adapt and execute market-specific strategies aligned with global objectives.
- Financial & Market Insight Contribution:
- Support budget planning, resource allocation, and cost optimization.
- Provide local market intelligence to inform global strategic decisions.
- Strategic leadership role with direct impact on our LATAM operations.
- Competitive remuneration.
- Work within a global and fast-growing organization.
- Full-time employment.
- Remote work conditions.
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