Service Expert III

1 semana atrás

Macaé, Rio de Janeiro, Brasil beBeeCompletion Tempo inteiro R$100.000 - R$150.000
Service Expert III - Complex Completion Specialist

Job Role:

We are seeking a highly skilled service expert to ensure customer satisfaction by promoting positive interactions at the well site.

You will perform system integration and/or other tests required by engineering or the customer, which require in-depth knowledge of system characteristics, operation, and performance. You will also assist in reviewing job designs and confirm that the job packet includes the proper equipment and processes to achieve the job purpose.

Key Responsibilities:

  • Represent the organization on location and promote good customer relations at the well site to ensure customer satisfaction.
  • Perform system integration and/or other tests required by engineering or the customer which require in-depth knowledge of system characteristics, operation, and performance.
  • Assist in reviewing the job design and confirm that the job packet includes the proper equipment and processes to achieve the job purpose.
  • Apply technical knowledge and skills to facilitate or troubleshoot operations regarding software, electrical interfaces, communications, or completion techniques to solve unanticipated situations.
  • Take responsibility for commissioning/testing or specialized deployment of Smartwell completion equipment.
  • Chair pre- and post-job equipment and service activities.
  • Oversee the maintenance of service equipment and ensure compliance with safety regulations and procedures.
  • Interact with third parties whose activities could impact the installation process.
  • Mentor and assess service operators and/or service specialists in all areas.
  • Conduct and document all health, safety, and environmental (HSE) related activities at the well site including site assessments, risk analysis, safety huddles and meetings, selection and use of personal protective equipment, etc.
  • Oversee the completion of all well site and post-job paperwork.

Required Skills and Qualifications:

  • Develops his/her knowledge and skills to be able to run the most complex of SmartWell and/or HCT product offerings in his/her geographic area under the most challenging conditions.
  • Develops and demonstrates ability to run new SmartWell technology as it becomes available.
  • Local area needs may require possession of a valid Commercial Driver's License.

About This Opportunity:

The ideal candidate will have excellent customer service, negotiation, and leadership skills, with a strong background in completing complex projects.

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