Agriculture Machinery Specialist
1 semana atrás
We are looking for a skilled Technical Support Engineer to provide top-notch technical support and training to our partners, resellers, and clients.
In this role, you will be responsible for ensuring the successful onboarding of new partners, providing timely technical support and training, and developing and managing relationships with resellers and clients.
Responsibilities:
- Onboard new partners from a hardware and software perspective.
- Provide technical support and training on product needs and issues.
- Manage relationships with resellers and clients, including product updates and technical requests.
- Analyze problems to resolve product-related issues.
- Support sales functions as a technical expert/consultant for precision agriculture.
- Update training materials.
Requirements:
- Bachelor's or master's degree in Agricultural Engineering, Geomatics, Precision Agriculture, Agricultural Technology, or a related field.
- Minimum 3 years of effective experience in customer service/technical support or technical training in agriculture machinery, positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying.
- Fluency in Portuguese and professional level of English – written and oral – are mandatory.
- Possess strong problem-solving skills and excellent analytical skills.
- Presentation and public speaking skills, including training and technical demonstrations.
- Comfort with learning new computer applications.
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