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Service Coordinator
2 meses atrás
At MacGregor, we are a leader in sustainable maritime cargo and load handling solutions. Our company is dedicated to optimizing the lifetime profitability, safety, reliability, and environmental sustainability of our operations through close cooperation with our clients.
Main Responsibilities
- Support administrative tasks, including documentation and process updates, to ensure seamless service operations.
- Collaborate closely with the operations team to arrange daily service activities.
- Liaise with internal offices abroad to facilitate global communication.
- Follow up with customers on service requests to ensure timely resolution.
- Coordinate travel arrangements for Service Engineers and manage attendance.
- Prepare quotations, finalize costing, and follow up with customers for service job billing.
- Manage invoicing and payment follow-ups to maintain financial accuracy.
- Provide administrative support, including documentation, accounting, financial, and human resources tasks.
- Assist the Operation Manager or Superintendent in daily activities to ensure operational efficiency.
Requirements for Success
- Attention to detail, strong communication skills, and a service-oriented mindset.
- Ability to multitask and deliver results on time.
Competencies
- Proficiency in Google office applications (Docs, Sheets) or Windows office (Word, Excel).
- Proficiency in spoken and written English.
Joining Our Team
By joining MacGregor, you will be part of a global organization that values Integrity, Quality, and Safety. You will have the opportunity to work closely with industry professionals, develop new concepts, and implement innovative solutions that set industry standards. Our collaborative working culture offers challenges and opportunities for professional growth and development.
