Lead Mako Product Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeManagement Tempo inteiro US$100.000 - US$124.000

As a Lead Mako Product Specialist, you will oversee and develop the Mako Product Specialist team across Latin America.

Key Responsibilities:
  • Design and implement future structures for the Mako Product Specialist team to optimize performance management and talent retention.
  • Ensure seamless onboarding of new Mako Product Specialists through platform induction, workflow orientation, role clarification, and training course enrollment.
  • Support successful internal launches and staff training at new Mako installation sites, guaranteeing clinical readiness and alignment with best practices.
  • Coordinate regional case coverage scheduling to ensure adequate support for surgeons and surgical teams.
  • Deliver data-driven reports and metrics to management and regulatory teams, including case reviews, service activities, and continuous improvement recommendations.
  • Provide comprehensive training for physicians and hospital staff on the RIO system, accessories, implants, and surgical workflow.
  • Offer timely clinical case support at unassigned accounts and manage complaint reporting in line with quality system requirements.

The ideal candidate will hold a Bachelor's degree, possess fluency in English, advanced Spanish level, and strong professional experience. Previous clinical experience is highly preferred.

This position offers a unique opportunity to join a global leader in medical technologies, driven to enhance healthcare outcomes. We provide innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine that improve patient and healthcare outcomes.

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