
Patient Experience Advocate
Há 5 horas
At our organization, we are looking for a skilled professional to fill the role of Patient Engagement Specialist I.
Job Description:The primary function of this position is to enhance patient experience and satisfaction by playing a vital role in the Quality team.
- Conduct outreach calls to inform patients about recommended services
- Request and gather necessary medical records as needed
- Effectively organize projects and tasks based on priority
- Collaborate with healthcare teams to ensure timely communication of member's clinical information
This requires fluency in Spanish, 1-3 years of IPA/MSO/HP or general healthcare experience, excellent analytical and interpersonal communication skills, and ability to work in a fast-paced environment.
Key Requirements:Our ideal candidate will possess:
- Fluency in Spanish language
- 1-3 years of experience in IPA/MSO/HP or general healthcare
- Excellent analytical and interpersonal communication skills
- Able to work in a fast-paced environment
We offer a dynamic work environment that fosters growth and development. Our team is passionate about delivering exceptional patient care, and we're excited about the opportunity to welcome you to our team
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