Process Quality Control Specialist
1 semana atrás
We are seeking a highly skilled Process Specialist to join our Amazon Customer Excellence System (ACES) team. As a Process Specialist, you will be responsible for ensuring quality control and continuous improvement across our operations.
Key Responsibilities- Be the Subject Matter Expert (SME) on all operational processes
- Lead process integration efforts at our Delivery Stations (DS)
- Lead Continuous Improvement initiatives, Kaizens, Root Cause Analysis, etc.
- Own and manage change on a granular level
- Perform audits to ensure continuous SOP adoption and eliminate defects and deviations
- Work with teams both Under the Roof (UTR) and On the Road (OTR) to identify opportunities for improvement
The Amazon Customer Excellence System (ACES) team is a team of highly qualified individuals whose main goal is to ensure quality control and continuous improvement. We do this by keeping a close eye on metrics, making sure that we are constantly raising the bar on performance and efficiency.
Requirements- Bachelor's Degree in logistics, manufacturing, or a related field
- Lean Six Sigma certification
- Experience in complex operational and process improvement projects
- Data-oriented approach, using KPIs to measure performance
- Excellent English and Portuguese skills
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