Process Improvement Specialist
Há 5 dias
We are seeking a highly skilled Process Specialist to join our Amazon Logistics (AMZL) team. As a Process Specialist, you will be responsible for ensuring the adoption and continuous improvement of Standard Operating Procedures (SOPs) at Amazon Logistics.
Key Responsibilities- Process Expertise: You will be the Subject Matter Expert (SME) on all operational processes, responsible for cataloging and sharing expertise with stakeholders.
- Process Integration: You will lead process integration efforts at our Delivery Stations (DS), ensuring seamless execution of SOPs.
- Continuous Improvement: You will lead Continuous Improvement initiatives, including Kaizens, Root Cause Analysis, and other process improvement projects.
- Change Management: You will own and manage change on a granular level, ensuring effective adoption of new processes and procedures.
- Audit and Compliance: You will perform audits to ensure continuous SOP adoption and eliminate defects and deviations.
- Collaboration: You will work closely with teams across Operations, Learning, Finance, and other supporting functions to identify opportunities for improvement.
The Amazon Customer Excellence System (ACES) team is a team of highly qualified individuals dedicated to ensuring quality control and continuous improvement. We strive to raise the bar on performance and efficiency, adopting new technology and procedures as needed.
Requirements- Bachelor's Degree: In logistics, manufacturing, or a related field.
- Lean Six Sigma Certification: Required for this role.
- Operational Experience: Proven experience in complex operational and process improvement projects.
- Data-Driven Approach: You will use KPIs to measure performance and drive improvement.
- Excellent Communication Skills: You will work closely with teams and stakeholders to share expertise and drive change.
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