Process Improvement Specialist

Há 5 dias


São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro
Unlock Your Career Potential at Tata Consultancy Services

Are you ready to transform your career and make a meaningful impact in the world of IT services? Look no further than Tata Consultancy Services, one of the largest and most respected companies in the industry.

Join Our Team of Process Analysts

We are seeking a highly motivated and detail-oriented Process Analyst to join our team. As a Process Analyst, you will play a critical role in improving our business processes and ensuring seamless service delivery to our clients.

Key Responsibilities:
  • Develop and implement process improvements to increase efficiency and productivity
  • Collaborate with cross-functional teams to identify and resolve process gaps
  • Analyze data to inform process decisions and drive business outcomes
  • Communicate process changes and best practices to stakeholders
Requirements:
  • Proficiency in English language
  • Experience in creating procedure manuals and flowcharts
  • Knowledge of Service Level Agreements (SLA) and workflow management
  • Advanced Excel skills and ability to develop metrics
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Tata Consultancy Services, we value diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background, culture, or identity.

Join us on this exciting journey and discover the opportunities that await you at Tata Consultancy Services



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