Technical Risk Strategist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeRisk Tempo inteiro R$65.000 - R$101.000

As a trusted advisor, you will work in a collaborative environment to develop and implement risk mitigation strategies that drive business growth and customer satisfaction.

Job Description

You will be responsible for partnering with clients to assess their needs and define project scope, objectives, and deliverables. This includes leading project planning, execution, and governance to ensure timely delivery, quality standards, and client satisfaction.

The role requires a consultative mindset, strong analytical skills, and a focus on delivering measurable customer value. You will work with real-time digital identity intelligence, analyzing millions of transactions monthly across major players in Financial Services, Insurance, and e-Commerce.

  • Develop and execute account plans to drive revenue growth and customer retention.
  • Partner with internal teams to ensure seamless implementation, issue resolution, and continuous improvement.
  • Conduct workshops and manage stakeholder communication to ensure accurate project documentation.
  • Share best practices and contribute to process optimization within Professional Services.
  • Drive customer success by fostering adoption, monitoring health metrics, and identifying upsell opportunities.
  • Gather client feedback to inform product development and enhance the overall customer experience.

Requirements

  • Bachelor's degree in IT or equivalent experience in payments, fraud, risk management, or e-commerce industry.
  • 5+ years of client-facing experience with a strong focus on risk mitigation strategies.
  • Proven track record in account management, client delivery, and complex project implementations.
  • Strong consultative, analytical, and problem-solving skills with proficiency in statistics and data forensics.
  • Excellent communication, presentation, and stakeholder management skills across technical and non-technical audiences.
  • Demonstrated ability to build and maintain long-term client relationships and drive customer satisfaction and retention.
  • Experienced in cross-functional collaboration with product, operations, and sales teams.
  • Highly organized, results-driven, and capable of managing multiple priorities under pressure.
  • Strategic thinker with a proactive mindset, high integrity, and a commitment to continuous improvement.
  • Spanish is mandatory and advanced English is required.

Benefits

  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Competitive compensation and benefits package.
  • Recognition and rewards for outstanding performance.

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