
Global Systems Integration Expert
1 semana atrás
Unlock global opportunity for every person, team, and business as a System s Integration Manager.
Role OverviewCombine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform to support every worker type in 150+ countries.
Responsibilities- Serve as the main point of contact for Success and Onboarding teams on integrations and API issues.
- Act as the escalation point for unresolved customer integration and API questions.
- Manage and troubleshoot integration issues, collaborating with internal teams to find solutions.
- Oversee customer integration projects from planning to execution, including requirements, strategy, and testing.
- Develop tailored integration plans and schedules based on client needs.
- Work with the Integrations and API Product team to address common challenges.
- Maintain deep knowledge of product suite and its integrations.
- Create and update internal and external resources for self-serve integrations.
- Communicate regularly with Onboarding Managers and CSMs about project status and issues.
- Guide customers through integration, troubleshooting, and ensuring successful deployment.
- 2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment.
- Strong understanding of API integrations.
- Proven project management skills with a proactive, action-oriented approach.
- Excellent communication and interpersonal skills, able to collaborate with senior client stakeholders and internal teams.
- Ability to manage multiple projects and meet tight deadlines.
- Experience with HRIS and ERP systems like QuickBooks, NetSuite, Workday and SAP.
- Familiarity with SQL or other query languages is a plus.
Enjoy scalable benefits, rewards, and perks that reflect our commitment to inclusivity and access for all.
Additional InformationSome things you'll enjoy include stock grant opportunities dependent on your role, employment status, and location; additional perks and benefits based on your employment status and country; and the flexibility of remote work.
Equal Opportunity and AccommodationsWe value diversity and encourage applications from qualified candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity, or other legally protected characteristics. If you require accommodation during the recruitment process, please inform our Talent Acquisition Team at recruiting@deel.com with the nature of the accommodation you may require.
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