Customer Support Specialist

Há 5 dias

Sao Paulo, Brasil BETMASTER Tempo inteiro

**BETMASTER **is a successful iGaming group of companies, with offices in numerous countries is now looking for a Customer Support Specialist.

We make our products simple and convenient for our users. We design product functionality with complex mechanics, and constantly review our methods of operation that are familiar to the market - while striving to be the best on the market.

We are looking for a Customer Support Specialist with **Portuguese and English** languages with strong communication skills and excellent organisational skills. You must be a team player who can handle sensitive situations with confidence.

You will join our team in Saint-Petersburg, Russia. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company.

**What to do**:

- Answer to incoming requests from customers via live chat;
- Identifying customer needs and helping customers use specific features;
- Analyzing and reporting product malfunctions;
- Follow up with customers to ensure their technical issues are resolved;
- Gather customer feedback and share with our Product, Sales and Marketing teams.

**Experience & Skills**:

- Intermediate+ level of Portuguese and English;
- Work experience in support;
- Excellent communication skills;
- Strong teamwork skills;
- Excellent PC skills;
- Keep attention to detail;
- Multi-tasking abilities;
**We appreciate**:

- Ability to quickly and efficiently solve tasks;
- Independence, responsibility, initiative, and keep attention to detail;
- A flexible and systematic approach to solving complex problems;
- Experience in sports betting/gambling industry is a plus;
- Knowledge of other foreign languages.

**We offer**:

- Supportive and amicable colleagues;
- Career opportunities in rapidly developing company.

**Job Type**: Contract

Application Question(s):

- What is your level of knowledge of English and Portuguese language?
- Do you have customer support experience?
- What is your current location?

  • Customer Support Specialist

    Há 2 dias

    São Paulo, São Paulo, Brasil DESPARK AGENCY Tempo inteiro R$30.000 - R$60.000 por ano

    Role DescriptionThis is a full-time hybrid role for a Customer Support Specialist based in São Paulo, SP, with some tasks allowing for remote work. The Customer Support Specialist will be responsible for assisting clients by addressing their inquiries, resolving issues, and maintaining high levels of customer satisfaction. Daily responsibilities include...

  • Customer Support Specialist

    3 semanas atrás

    São Paulo, Brasil Equativ Tempo inteiro

    About the teamOur highly dedicated Support team has both the art and the science for delivering customer satisfaction. People on the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...

  • Customer Support Specialist

    1 semana atrás

    Sao Paulo, Brasil SAP Tempo inteiro

    **We help the world run better** We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and...

  • Customer Support Specialist

    2 semanas atrás

    Sao Paulo, Brasil SAP Tempo inteiro

    **We help the world run better** We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and...

  • Customer Support Specialist

    Há 3 dias

    Sao Paulo, Brasil Sumsub Tempo inteiro

    **About the opportunity** **_Sumsub_** is a tech company that helps 1000+ businesses worldwide stay compliant with regulations, steer clear of fraud, and verify clients easily with holistic KYC/AML and anti-fraud solutions. This is a unique opportunity to join a fast-growing team and leave your mark as the team scales up. We are looking for a **Customer...

  • Customer Support Specialist

    2 semanas atrás

    Sao Paulo, Brasil Fluke Tempo inteiro

    The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software products and deliver customer support to customers, partners, and internal team members via telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments,...

  • Customer Support Specialist

    3 semanas atrás

    São Paulo, Brasil Hitch Equity Tempo inteiro

    Customer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...

  • Customer Support Specialist

    3 semanas atrás

    São Paulo, Brasil Equativ Tempo inteiro

    About the team Our highly dedicated Support team has both the art and the science for delivering customer satisfaction. People on the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...

  • Customer Support Specialist

    3 semanas atrás

    São Paulo, Brasil Equativ Tempo inteiro

    About the team Our highly dedicated Support team has both the art and the science for delivering customer satisfaction. People on the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...

  • Customer Support Specialist

    3 semanas atrás

    São Paulo, Brasil Equativ Tempo inteiro

    About the team Our highly dedicated Support team has both the art and the science for delivering customer satisfaction. People on the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...