Enterprise Sales Director

Position Overview:
We are seeking an Enterprise Sales Director to sell into the red-hot customer experience analytics market with a leading edge, industry-disruptive product. You’ll be joining an energetic team that’s in it to win and for whom the best ideas, individual initiative, and a team-first attitude are the values that drive success and fun.

Employing cutting-edge artificial intelligence and machine learning technology, Pointillist enables the world’s leading brands to connect the dots between customer interactions and business outcomes across channels, programs, and time. We make it easy for organizations to discover and optimize the experiences that matter to their customers and their company.

You’ll be expected to hit the ground running, know enterprise and solution selling cold and value working within a process and a data-driven approach. As a product sales specialist, you will work hand-in-hand with Genesys account executives to achieve your quota targets. You thrive with a number to hit, you’re on the phone breaking down barriers incessantly and consistently, and you’ll travel as needed to help close deals. We’re a growth-stage company and you’ll succeed here if you can produce, selling one of the most innovative products on the market.

In this role you will (Key Responsibilities):
In this role, the primary responsibilities will include (but are not limited to):

- Establish strategy and exceed the regional solution sales goal.
- Establish selling strategy to beat the competition through better targeting, positioning, and thought leadership for the solution of focus.
- Own and forecast the opportunities for selling the solution alongside other Genesys products.
- Educate and support field Account Executives and Solution Engineers on opportunity qualification and positioning of the solution.
- Provide leadership to the AE for account planning as it relates to driving the solutions of focus.
- Work with the Regional Solution Team, Field Marketing, Pre-Sales, Product Management and Channel Management groups to drive awareness, provide insight into the development of use cases, and demand and messaging for the related solution.

You have (Required Qualifications):

- Has demonstrated the capability of being a proactive salesperson within the Solution area of focus and effectively delivering to sales targets.
- Extensive experience in creating and delivering value propositions in a consultative manner that link a persona’s needs with relevant solutions.
- Expertise of present and emerging technologies and standards in the business practices and processes related to the solution.
- Excellent interpersonal, networking and presentation skills, with a proven ability to effectively listen and communicate in both written and verbal formats across all levels of organization management
- Demonstrated ability to establish trust and credibility by effectively listening to and communicating with Account Executives, sales management, partners, and customers.
- Demonstrated ability to self-manage and prioritize demands to deliver the most strategic outcome
- Proven success in influencing outcomes outside of your direct control

Others describe you as:

- Knowledge of customer journey analytics & orchestration platforms and how they fit into a broader customer experience ecosystem
- Knowledge of analytics, reporting/BI platforms
- Knowledge of customer feedback management, voice of customer and natural language processing platforms
- Excellent knowledge of the possibilities offered by Genesys technologies and ability to translate these to meet various customer agendas
- Extensive and proven experience with the development of business opportunities for new product releases.
- Well-developed sales or sales support expertise
- Experience selling enterprise solutions into the F500 market in telco, banking, healthcare, insurance and/or auto industries

**Reasonable Accommodations**:
**About Genesys**:
**Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.