Campaign Monitoring and Support

1 semana atrás

Brasília DF, Brasil Digital Alchemy Limited Tempo inteiro

**Campaign Monitoring and Supportin**g** ( Work from home )

Digital Alchemy, A global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of 8 offices spanning Asia and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal Transformation to learn and develop, 2. Transformation of the markets we operate in through our work, and 3. Transformation of the world that we live in through the development and support of sustainable enterprises that benefit under privileged communities and reduce the degradation of our environment.

Digital Alchemy is an inclusive and diverse employer, we do not discriminate on any basis including gender, ethnicity, religious background, sexuality and any other factors, **we actively recruit for a strong and diverse workforce."**

**About the Role**
- Responsible for monitoring daily execution of marketing campaigns, identifying failures and resolving them in a timely manner.
- Setting up schedules to run scripts using various scheduling platforms including defining job plans, setting up dependencies, priorities and monitoring daily job executions.
- Utilising ticket management systems such as JIRA & Autotask to pick up and work on incoming requests.
- Utilising SQL and Unix shell scripts to troubleshoot issues, read logs and identify reasons for failures.
- Communicate with stakeholders to provide updates on issues, root cause analysis and resolution.

**Qualification**
- 3-4 years of same or relevant experience
- Relevant tertiary qualifications or equivalent industry experience in IT
- ** Strong **experience **in SQL and relational databases**:

- Experience using the ticketing system
- Excellent oral and written communication skills
- Excellent organizational and time management skills
- Ability to work in a cross-functional team environment
- ** Excellent Coordinator and Good command in English**:

- Marketing Automation tool knowledge is a Plus
- Adobe support experience is better

JDhatDiBE0

  • Application Support Analyst

    Há 2 dias

    Brasília, Brasil Vista Global Tempo inteiro

    Job Profile: Vista Tech plays a vital role in the Vista group operations by delivering and accelerating comprehensive technology solutions across all brands. Vista’s end-to-end and click-to-flight solutions offer the industry's only comprehensive flight booking platform, seamlessly integrating global operations, and leveraging AI and machine learning to...

  • Application Support Analyst

    Há 2 dias

    Brasília, Brasil Vista Global Tempo inteiro

    Overview: Vista Tech plays a vital role in the Vista group operations by delivering and accelerating comprehensive technology solutions across all brands. Vista’s end-to-end and click-to-flight solutions offer the industry's only comprehensive flight booking platform, seamlessly integrating global operations, and leveraging AI and machine learning to...

  • Software Support Specialist

    1 semana atrás

    Brasília, DF, Brasil Incrementum Tempo inteiro

    **Job description** Our Client is a fast-growing software company looking for a new **Software Support Specialist **! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. **What You’ll Be Doing**: - Work directly with customers to help them configure web based software - Resolve technical...

  • (Cybersecurity) Technical Support Consultant

    2 semanas atrás

    Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Are you passionate about making a meaningful impact in the ever-evolving landscape of cybersecurity?** Join our **Technical Support Consultant** team today and help us in this critical mission of safeguarding businesses and individuals from the relentless threats of the digital age. Thrive in a multicultural and multilingual environment while enjoying...

  • (Gaming) Customer Support Consultant

    Há 2 dias

    Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of video games?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock...

  • Public Policies of Family Farming and Public Budget

    2 semanas atrás

    Brasília, DF, Brasil FAO Tempo inteiro

    Job Posting: 01/Dec/2024 Closure Date: 16/Dec/2024, 4:59:00 PM Organizational Unit: FLBRA - FAO Representation in Brasil Job Type: Non-staff opportunities Type of Requisition: PSA (Personal Services Agreement) Grade Level: N/A Primary Location: Brazil-Brasilia Duration: 08 months Post Number: N/A **IMPORTANT NOTICE: Please note that Closure Date and...

  • Sales Customer Support Representative

    Há 9 horas

    Brasília, DF, Brasil beBeeSpecialist Tempo inteiro

    Customer Support Specialist We are seeking a dedicated customer support specialist to join our team in Bogotá, Colombia. The ideal candidate will have previous experience as a customer service representative in a BPO environment, excellent commercial skills, and the ability to work in a dynamic setting. Key attributes include: Superior communication and...

  • Strategic Digital Campaign Coordinator

    1 semana atrás

    Brasília, Distrito Federal, Brasil beBeeDigitalMarketing Tempo inteiro R$2.500 - R$4.000

    **Comprehensive Digital Marketing Internship Opportunity**:">Join a dynamic team of digital marketing professionals and gain hands-on experience in shaping engaging campaigns, driving audience growth, and analyzing performance metrics.">**Key Responsibilities:**">">Develop and implement effective digital marketing strategies">Collaborate with the marketing...

  • Sales and Technical Support Professional

    Há 9 horas

    Brasília, Brasil beBeeTechnical Tempo inteiro

    About this Opportunity We are seeking a skilled and motivated Technical Support Specialist to join our team in Bogotá, Colombia. This is an excellent opportunity for individuals with technical and sales skills who enjoy working in a dynamic environment. Job Description: As a Technical Support Specialist, you will be responsible for providing exceptional...

  • Growth Marketing Manager

    Há 2 dias

    Brasília, DF, Brasil Janie Health Tempo inteiro

    **Join our exceptional team and contribute to US healthcare!**: **About Janie Health**: Janie Health is a healthcare services company that offers remote staffing and software solutions to medical practices, pharmacies, hospitals, and healthcare contact centers across the United States. We serve a wide range of healthcare specialties, including dental,...