Sales Support Specialist

**Job Information**:
Job Family

**Sales and Marketing**
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Work Arrangement

**Flexible Work Setup**
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City

**Colombo**
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State/Province

**Colombo**
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Country

**Sri Lanka**
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**Your new path to global success awaits you.**

Envision an opportunity that not only propels your sales career to new heights but also provides you with an exceptional vantage point on the global stage - all while rooted in the familiarity of your home country.

Work-life balance isn't a mere catchphrase in this role; it's a fundamental aspect of our client’s success. Our unwavering commitment to your well-being is mirrored in our adaptable work arrangement, allowing you to effortlessly thrive in whichever work set-up works best for you. It's a realm where you can propel your career forward while relishing the true essence of life's precious moments.

**Whom you’ll work with**:
Our client, a proficient expert in intricate networks, delivers round-the-clock services encompassing configuration, monitoring, security, and documentation. The synergy of their cutting-edge systems, streamlined processes, committed client managers, adept network engineers, and the Global Network Operations Centre (GNOC) enables them to efficiently diagnose, resolve, and meticulously record all intricate on-site network challenges. With more than two decades of industry experience, Reivernet has excelled in designing, constructing, configuring, and overseeing complex networks for a diverse clientele of over 650 hotels spanning 35 countries, inclusive of the world's leading hotel brands.

The
- **Sales Support Specialist's** role is a key role that co-ordinates the various components of the sales cycle. Their key responsibilities include managing the partner platform, tracking sales opportunities, coordinating partner proposal responses, scheduling site surveys and ensuring customer deadlines for responses are met.
- Here’s an overview of your future role:_
- Employment type: Full-time- Shift: Australian Shift- Work setup: Flexible (Work from Home, Onsite, Hybrid)

**What do you need to succeed?**
- Demonstrated progressive experience in B2B sales.
- Expertise at an advanced level in the Windows Platform Suite, particularly in Excel, Outlook, Word, and PowerPoint. Experience with Power Automate would be a plus.
- Must possess the skills, experience, and personal qualities required to succeed in this role:
- A pragmatic approach to problem-solving and solid experience working with stakeholders (both technical and non-technical, internal and external).
- Effective communication skills with excellent interpersonal skills and the ability to build relationships with partners.
- Driven, highly motivated, and results-oriented.
- Attention to detail.
- Impeccable problem-solving abilities.
- Proven ability to consistently meet deadlines.
- Understanding of indirect channel business models.
- Strong analysis and reporting skills.
- Demonstrated experience in Windows environments, multi-site and local networking concepts, and cloud-based technologies.
- Experience working in a global role.
- Business-level English proficiency is mandatory.
- Excellent verbal and written communication skills, as well as the ability to network and build relationships.
- Ability to manage multiple projects in a deadline-driven environment.
- Dynamic, self-motivated individual with passion, integrity, and energy.
- Nice to haves:
- A strong balance between soft and technical skills with a passion for customer service-oriented delivery.
- Sales experience would be a plus.
- Being bi-lingual is a plus.

**What awaits you in this role?**
- Primarily administering the Partner Platform.
- Engaging with Partners and Sales Managers around the globe as part of your administration duties.
- Spending time on various tasks, including:

- Updating and training.
- Communicating with stakeholders.
- Creating and updating marketing material.
- Updating technical documentation.
- Generating reports.
- Engaging with Executive management.
- Keeping the platform up to date by engaging with most operational departments of Reivernet, as well as some in other RGC businesses.
- Working with the Sales team, our Partners, and the Reivernet Technical team on a daily basis.

**Why choose us?**
- Competitive Package
- Medical Life Insurance
- Flexible work arrangement
- Standard government and Emapta benefits
- Well-equipped, modern, and accessible offices
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams

**Who are we?**

Discover a world of possibilities at
- **Emapta**, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innova