Benefits Manager

**A little about us**:
Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.

In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started

As a fully distributed startup, we've built an incredibly strong leadership team and employee base across 50+ countries (and counting). We embrace asynchronous communication and collaborative work. We live on our platform, and we're passionate about improving our product every day.

Hiring people internationally is complicated - engineering, legal, finance, operations, and HR processes all interact to make it happen. We'd like to find people who think this is as interesting a challenge as we do.

We're an **inclusive** and **diverse** workplace, and welcome applicants from marginalized groups - the world over.

**Location**:While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever.

To create the best experience for our new hire (you?) this role does require that you are based within +8 / -3 UTC

You will be joining our newly formed and quickly growing People Services team and will be working with our country HRBP's to provide an amazing localized benefits program for our team members, customers and Oyster employees. You will cover the areas of Insurance, Allowances, Pensions and Perks. With your deep benefits expertise, you will make the complex, simple

**What you'll do**:

- Working with the local HRBP's across the Americas region, you are the go to person for complex benefits questions and issues.
- Provide frameworks and support for HRBP's to source, select and manage local benefits vendors as well as identify country specific benefit offerings.
- Monitor benefits utilization and effectiveness of benefits offering across the region and provide advice on improvements and adjustments that may be needed.
- Source, select and build further opportunities with multi-country benefits vendors.
- Negotiate with vendors to ensure that we can provide the optimal proposition for our customers, in terms of price, SLAs and conditions
- Manage vendor performance, leading regular calls to review blockers and improvement areas.
- Where required, manage vendor terminations and re-negotiations.
- Assist our Benefits Administrators when they need expert advice to implement changes and solve problems.
- Attend calls with our sales team to assist customers with benefits questions.
- Take on area of Subject Matter Expertise in the team globally (e.g. Pension).
- Contribute to global benefits projects.

**What we're looking for**:

- 6+ years benefits experience
- You have supported at least 1 North American + 1 LATAM country
- You have detailed knowledge and experience across employee insurance (e.g. health), allowances, perks and pensions.
- You are a clear communicator who can simply explain complex topics
- You have the ability to crunch data and translate numerical analysis into pragmatic recommendations
- You have owned the process and outcome of a benefits RFP for more than one country.
- You have built successful working relationships with vendors and can demonstrate you can hold vendors accountable for agreed service delivery.
- You have strong negotiation skills and can coach others on how to negotiate with benefits vendors successfully.
- You are Customer, Team Member and Employee focused in everything you do
- [BONUS] Spanish and/or Portuguese business language skills
- [BONUS] Experience working in a startup + large org environment

**You'll also need...**:

- A reliable home internet connection (or be able to get one)
- Fluent English language skills

**Working at Oyster ❤️**:
Check out our public notion pages to find out more about what it's like to work at Oyster:

- Welcome to Oyster
- Mission, Vision, Values at Oyster
- Why Oyster is a Distributed Company
- How We Work Together at Oyster

**Benefits & Compensation**:

- Competitive compensation package
- Fully flexible hours
- 40 days of time off, including public holidays
- Paid parental leave. We believe that it is healthy and important to take time off to welcome a new family member, and we encourage each employee to take advantage of this benefit
- Work From Home setup budget _(see details at_ _Equipment at Oyster_)_
- Wellness and wellbeing support through PlummHealth and Juno
- Private Health Insurance _(if you want it)_
- Time off for volunteering