Brazil HR Operations Leader
2 semanas atrás
**Job Description Summary**:
**Summary**:
The Operations Leader will be responsible for overseeing the end-to-end quality of HR Lifecycle and Workforce Administration process delivery in the region. The Operations Leader will manage a team of onboarding and workforce administration (hires, job changes, exits, organizational change) specialists and provide compliant wing-to-wing process delivery. This is a strategic role responsible for building a brand-new team in GE Vernova to support the transformation of our lifecycle services.
**Essential Responsibilities**:
- Partner across the Vernova People Ops team to help design a future state organization that is positioned to deliver a seamless service experience. Ensure the team has the resources necessary to perform their job responsibilities.
- Lead a team that designs onboarding, offboarding and life cycle programs and policies (in compliance with federal/ state requirements)
- Produce and deliver required employee communications, champion employee experience, manage seamless service experience for tier 2 escalations
- Develop and monitor: Transaction Risk Controls and KPIs and SOPs and vendor operational metrics monitoring maintained through Daily Management and MOR routines
- Operations team management, coaching, performance review, resource management, priority setting
- Foster a “one team” environment with your team members as you mentor and coach them to grow their impact and collaboration within the business.
- Create a strategic partnership with key outsourced suppliers to drive strong performance and collaboration
- Manage and hold vendors accountable to contractual and operational targets in the workforce admin/ lifecycle space
- Sustain the LEAN Mind set essentially coach our People Ops Team in the problems solve, keep them trained and updated in LEAN methodology
**Qualifications/ Requirements**:
- Bachelor’s degree in Human Resources or related Business degree from an accredited university or college, or equivalent experience/ knowledge
- Significant prior professional work experience with demonstrated achievement and leadership in Benefit plans, and/or Operations/Service-oriented environment.
- Significant experience in direct people leadership
- Travel may be required, as needed, to support the team and customers within the region
- To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups and countries, with comfort and efficiency
**Desired Characteristics**:
- Operational experience in payroll, benefits or workforce admin/ lifecycle delivery
- Experience working with outsourced providers
- Experience in Lean management
- Sound project management skills, strategic thinking ability, process capability and analytical skills, with the ability to deliver results by supporting activities from concept to implementation
- Strong problem-solving skills to quickly identify and present the creative/collaborative solutions in partnership with plan owners.
- Strong communication skills: ability to influence with immediate team and across organization
- Ability to make independent decisions and manage competing priorities in a fast-paced, multi-task and highly matrixed environment, and connect effectively with business leaders.
- Proficiency in HR systems (ex. Workday) and technologies
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