Technical Product Manager

Ready to shape the future of FinTech and AI in the public sector? Sparkrock is hiring a **Technical Product Manager** to lead two of our most strategic workstreams**:Sparkrock Pay**, our transformative end-to-end payments platform, and **Sparky AI**, our innovative assistant powered by generative AI. This is your opportunity to make a real-world impact on mission-driven organizations in education and nonprofits, blending technical excellence with purpose-driven product innovation.

Are you a high-performing product leader looking to drive strategic initiatives in a flexible, 100% remote environment? Do you want to work with a best-in-class team alongside some of the brightest minds in tech and mission-focused innovation?

At Sparkrock, we help social benefit organizations—like nonprofits, school boards, and government agencies—reach their greatest potential through technology. Every day, nearly 45,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.

If you’re energized by building complex products from zero to one—and want to lead at the intersection of AI, FinTech, and public impact—this role is for you.

**Responsibilities**
- Own the **vision, strategy, roadmap, and success metrics** for Sparkrock Pay and Sparky AI.
- Drive product discovery: gather user needs, perform market and competitive analysis, and validate solutions.
- Translate product strategy into detailed requirements and work closely with engineering and design to execute.
- Collaborate with cross-functional teams: Sales, Customer Success, Marketing, and Professional Services.
- Manage third-party relationships related to **payment infrastructure** and **AI platforms**.
- Establish and champion a **data-driven product development practice**, using analytics to measure impact and optimize experiences.
- Build customer trust and learning loops through direct engagement and **pilot programs**.

**Requirements**:

- 5+ years of product management experience in **SaaS**, **FinTech**, or **AI-first environments**.
- Bachelor’s degree in **Computer Science**, **Engineering**, or a related technical field.
- Experience with **AI/ML tooling**, including LLM integration or model lifecycle management.
- Familiarity with **payments infrastructure** and compliance in financial systems.
- Knowledge of cloud environments like **Azure** or **AWS**.
- System design capabilities, including architecture diagrams, data models, and performance optimization.
- Tools: Figma/Visio, Jira, Confluence, SQL, Excel, Looker, Amplitude.
- Excellent English communication skills (verbal and written).

**Nice to have**
- MBA or advanced product/technology certifications.
- Experience working in the **K-12 education** or **nonprofit sectors**.
- Past experience launching **AI-first features** (e.g., predictive workflows, AI assistants).

**Benefits**

We don’t call them perks—they’re just part of what makes working at Sparkrock great.
- **100% remote and global**: Live your best life wherever that may be, and never lose out on career opportunities because of it.
- **Flexible work hours**: We work asynchronously and prioritize results over rigid schedules.

**Career growth & coaching**: Regular feedback, tailored career support, and access to tools and playbooks to accelerate your development.

**Access to thought leadership**: Participate in expert webinars and learning sessions on cutting-edge technologies and strategies.

**Home office stipend** to help create your ideal working environment.

**Connected culture**: Enjoy virtual coffee chats, book clubs, cooking classes, happy hours, and more.

**Compensation**

OTE USD: $100,000 (85% Base, 15% Performance)