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2 semanas atrás
Excited? Let’s see what it takes
**What you will do**:
- Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
- Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
- Develop and conduct comprehensive client trainings to ensure high user adoption;
- Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
- Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.
**What you need to succeed in this role**:
- 1-2+ years of experience in a similar Customer Success, Implementation, or Account Management position;
- Proven experience of setting up a complex B2B product with functional logic (e.g., Odoo, SAP, Microsoft Dynamics, or similar large-scale ERP/CRM/SaaS products);
- Customer-oriented and responsible attitude;
- Fluent English both written and spoken;
- Excellent presentation and account management skills.
**Benefits and Perks**:
- Fixed schedule: Monday-Friday, from 9am to 6pm GMT-5;
- Opportunity to work fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Responsive management interested in your growth and long-lasting cooperation.
