Associate HRbp

Job Description:
SUMMARY:
You will be responsible for providing comprehensive operational HR support to employees and managers and guidance on a range of HR queries within Brazil. You will support the International HRBP team in the delivery of global and local initiatives, and process improvement projects. The HR professional team also works closely with the Talent Acquisition and Learning and Development teams, whilst enhancing the overall employee experience.

KEY RESPONSIBILITIES

LOCAL ADVISOR
- First point of contact for all Brazilian managers and employees on process and policy enquiries.
- Manage employee relations issues within Brazil, providing support to managers and team leads as required to minimize risk.
- Review all local policies in line with legislation changes, and update these in the relevant employee handbooks.
- Work with Finance team on payroll and benefits related tasks including setting up any new provider; transferring employees; audits.
- Keep up to date with external trends and best practice

ASSOCIATE HRBP
- Build trust-based relationships with an International client group at manager level and internal HR teams.
- Provide day-to-day performance guidance to people managers (e.g., coaching, counseling, disciplinary actions).
- Retrieve and review data to analyze trends and metrics in partnership with the HRBP to recommend solutions, programs, and policies.
- Provide compensation support including job leveling and compensation reviews.
- Partner with and leverage COEs and HR Shared Services to implement HR programs and drive efficiency.
- Work proactively with colleagues across a global team to ensure an integrated approach to HR service delivery.
- Additional responsibilities as assigned.

PROJECTS
- Represent HR in any local Brazilian projects
- Work with the Global HR team on several core projects, such as culture, wellbeing, diversity & inclusion and change management.
- Collaborate with and support the local Rad Squad team (internal employee group) by defining the topics, owning the decks and action plans.
- Support the Global HRBP team in ad-hoc projects (payroll audits, Workday audits, after action reviews, etc.)

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical /functional expertise
- Experience with remote management and the challenges that brings
- Minimum 2 years’ experience in a Brazilian HR environment
- A Bachelor’s Degree in Human Resources Management or equivalent is required
- Brazilian employment law knowledge
- Ability to own and manage employee relations issues
- Used to working in complex and/or global matrix organizations
- Excellent skills with PowerPoint and Excel
- Stakeholder management experience
- Fluency in English & Brazilian required
- Prior experience partnering with COE’s would be preferred

Personal effectiveness
- Able to quickly establish credibility and maintains positive & productive working relationships with colleagues and the global HR team
- Organized and proactive, with the drive to deliver a complex and diverse workload
- Self-aware, and active in continuous self-development ensuring up-to-date knowledge of HR trends, legislation and development
- Excellent attention to detail
- Resilient, can adapt to change
- Curious approach

Results focus
- Personal drive and commitment to delivery of results, through others where necessary
- Results oriented, takes initiative and ownership to get the job done
- Able to build and maintain customer relationships, understands corporate environment and aware of implications of internal and external politics

Teamwork
- A team player that is able to integrate and collaborate with the local business leaders and their teams
- Confident to communicate at all levels, with ability to build trust and strong relationships
- Ability to collaborate with other HR functions as required
- Able to drive and implement plans effectively to required timescales
- Five Principles for Success
- Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, Always Advance - Only be satisfied with complete success - Kaizen
- Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
- Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
- Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
- Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team