Business Analyst

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

About us

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria and Colombia, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth. Welcome to Blankfactor

What you will do

We are seeking a highly experienced and knowledgeable Senior Business Analyst with a strong background in the payment industry to join our team. As a Senior Business Analyst, you will play a vital role in understanding and translating business requirements into actionable insights and solutions. Your deep understanding of payment processes, systems, and industry trends will be crucial in driving strategic initiatives and optimizing our payment operations.

**Responsibilities**:
- Collaborate with stakeholders, including product managers, project managers, and development teams, to gather and analyze business requirements related to payment processing, fraud prevention, and financial reconciliation.- Conduct in-depth analysis of existing payment systems, processes, and workflows to identify areas for improvement and optimization.- Identify and document business processes, system functionalities, and integration points to support the development of comprehensive requirements specifications.-
- Develop and maintain clear and concise documentation, such as business requirements, use cases, user stories, process flows, and data mappings.- Analyze and interpret complex data sets and payment trends to provide actionable insights and recommendations for business growth and risk mitigation.- Collaborate with technical teams to ensure alignment between business requirements and technical implementations, providing guidance and clarifications as needed.- Conduct impact assessments for proposed changes or enhancements to payment systems and processes, identifying potential risks and dependencies.- Participate in user acceptance testing (UAT) and validation activities to ensure the quality and accuracy of implemented solutions.Requirements and technical skills- Bachelor's or Master's degree in Business Administration, Finance, Computer Science, or a related field.- Extensive experience (at least 5 years) as a Business Analyst in the payment industry, with a deep understanding of payment processes, systems, and industry standards (e.g., PCI DSS, ISO 20022).- Strong knowledge of payment methods, including credit cards, debit cards, digital wallets, bank transfers, and emerging payment technologies.- Proven track record of successfully delivering payment-related projects, from requirements gathering to solution implementation.- Experience working with payment gateways, acquirers, processors, and other payment service providers.- Familiarity with payment regulations, compliance requirements, and industry best practices.- Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive meaningful insights.- Excellent communication and stakeholder management skills, with the ability to effectively collaborate with cross-functional teams and present findings and recommendations to both technical and non-technical audiences.- Proficiency in business analysis tools and methodologies, such as process modeling, data analysis, and requirements management.- Detail-oriented mindset with the ability to prioritize tasks and manage multiple projects simultaneously.- Professional certifications in business analysis (e.g., CBAP, CCBA) or payment-related certifications (e.g., AAP, CPP) are a plus.

What We Offer- Competitive salary with an attractive benefits package- Working on wide-ranging and interesting areas with highly skilled professionals, international clients, and the latest technologies.- A culture of collaboration and continuous learning in a work environment invested both in nurturing your skills and shaping our common technological future.

We believe that diversity of experience and background contributes to more robust ideas and a stronger team. All qualified applicants will receive consideration for employment without regard to