Systems Manager

**Software International (SI)** supplies technical talent to Fortune 100/500/1000 companies in Canada. We Currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.
**Role(s) Required**:Systems Team Lead

**Location**:Remote (anywhere in Canada/USA/South America, but must be able to work on EST with the Canadian team)

**Required Start Date**: ASAP

**Required End Date**: 12 months + renewable every year

**Type**:Contract

**Total Hours Approved Per Role**: 40h/week

**Rate**:$65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year)

**Client Location**: US/Canada

**Summary**:
Reporting directly to the CTO and managing of the Systems department. This is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.

**Role**:

- Chief responsibility over systems and networks.
- Maintain vendor relationships, as required, for technical infrastructure of office and website systems.
- Work directly with the Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.
- Working directly with Senior Management, participate in planning and project discussions for various websites.
- Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
- Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
- Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
- Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.
- Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
- Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
- Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
- Perform special tasks and projects company-wide, as assigned by the CTO.

**Responsibilities**:

- Daily technical supervision of Systems Administration staff of about 7 resources
- Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis, as required.
- Lead as role model behavior consistent with verbal directives.
- Provide feedback for performance reviews for Technical and Development staff and the various websites.
- Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure, intervene when necessary to aid the team in resolving issues.
- Be part of on-call rotation (12pm 8pm EST, 1-week duration every 4 weeks).
- Other duties as assigned.

**Job Requirements**:

- 5+ years of experience with **LAMP **(Linux, Apache, MySQL, PHP)
- Minimum of 2+ years of management/leadership experience in a technology oriented

organization required.
- Must be well versed **supporting web servers**
- Strong background with storage **SAN (NFS and iSCSI)**
- Well versed with **ELK stack (**Elasticsearch, Kibana, Beats, and Logstash)
- Adding/removing nodes, expand clusters, rebuilt clusters,, use InfluxDB
- TCP/IP knowledge **BGF and OSPF**
- Hands-on experience working with Linux in a Systems Administrative role
- Hands-on experience working with Advanced Network Administrative role

including routing, switching and security
- Exceptional problem determination and creative problem solving skills
- Strong written and verbal skills
- Strong understanding of software development lifecycle
- Strong documentation and organizational practices
- Extensive experience with many of these:

- MySQL, maintenance and troubleshooting
- LAN/WAN/VPN setup and troubleshooting
- Linux-based and other firewall technology
- Cloud technologies (OpenStack, oVirt, RHEV or similar)
- Baremetal hardware, SAN, Switching and Load-balancing
- Backup technologies
- Systems security
- Automation systems (Ansible, Puppet or equivalent)
- Expertise with multiple Web technologies including but not limited to:
HTTP, SSL, DNS and SMTP protocols.