IT Support Analyst

Há 6 dias

São Paulo, Brasil Flutter Brazil Tempo inteiro

We are looking for an Support Analyst to join our technology team. This professional will be responsible for ensuring the stability, security, and availability of our network infrastructure and equipment, working both in support activities and in the evolution of our environment.
**Responsibilities and Attributions**

**Responsibilities**:

- Manage and monitor the network infrastructure (LAN, WAN, Wi-Fi, VPN);
- Perform configuration, maintenance, and troubleshooting of switches, routers, firewalls, and access points;
- Administer IT assets, ensuring proper control and traceability of equipment (notebooks, desktops, printers, peripherals, etc.);
- Plan and coordinate equipment purchases in collaboration with the procurement team and suppliers;
- Work closely with support and information security teams to resolve incidents;
- Create and maintain up-to-date technical documentation of the infrastructure;
- Support projects related to expansion, upgrades, or environment migration.

**Requisites and Qualifications**

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or related fields (or equivalent experience).
- Proven experience with network infrastructure management.
- Strong problem-solving skills and ability to work collaboratively in cross-functional teams.
- Good communication skills and customer-oriented mindset.
- English level B2 or higher (upper-intermediate to advanced).

**Flutter Brazil** is one of the leading sports betting ecosystems in the country, recognized for its innovation, operational excellence, and user-centered experience.

We are one of five regions within Flutter International — the global division of Flutter Entertainment — and we represent Brazil in a model that combines local autonomy with global connectivity.

We’re behind leading brands such as Betnacional and Betfair Brasil, which are reshaping the digital and sports entertainment landscape across the country.

Our mission is to deliver a safe, transparent, and engaging betting experience, powered by advanced technology, data intelligence, and high-performance digital marketing. We also lead the Responsible Gaming movement in Brazil, operating with ethics and sustainability at the core of everything we do.

At **Flutter Brazil**, we believe in the power of diverse talent, collaborative work, and continuous innovation. We are an organization in the making — with real opportunities to contribute, grow, and drive change. Our culture is dynamic and challenging, grounded in active listening, close-knit leadership, and ongoing development.

Our operations are strengthened by access to Flutter Edge — a global network of talent, technologies, benchmarks, and best practices that connects all Flutter regions around the world. Through this network, we learn from top professionals, accelerate solutions, and deliver greater value locally.

We are also part of the Positive Impact Plan, Flutter’s global commitment to social impact, with a focus on inclusion, education, and supporting causes that matter to Brazilian society.

If you believe in the power of responsible entertainment, the potential of technology to transform industries, and want to be part of a global company that is redefining standards — **come build the future with us.

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